Connance Agency Manager

Maximize the value from your outsourced relationships

Connance Agency Manager is the most robust vendor management platform for healthcare revenue cycle operations, redefining vendor relationships and performance expectations through centralized visibility and control.

It is a single, web-based platform that enables a revenue cycle executive to manage their multiple outsourced operations in one place and enjoy real-time comprehensive visibility into all financial and collection activity data on any account, so you can measure, monitor and intervene. It tracks activity relative to policy and flags accounts needing review. The platform's communication portal structures business specific work queues for special requests and follow up questions so that resources at agencies and in the business office are synchronized and responsive to accounts needing something out of the ordinary. In all, accounts receive more activity with less administrative work leading to cost improvement and better collection performance.

A proven way to increase cash, improve compliance and reduce administrative costs.

Key features include:

• Insights into collection performance including comparative vendor performance
• Visibility into account level activity (e.g., letters, calls)
• Track and enforce collection policies and contracts
• Data and process integrity to reconcile placed accounts
• Communications portal to facilitate agency requests
• Intelligent account assignments to optimize placement across agencies